Shipping Policy – The Prodify

Effective Date: 2020
Logistics Partner: TCS (www.tcs.com.pk)
Coverage: Nationwide (Pakistan)

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At The Prodify, we aim to deliver your MEP products quickly and securely through our official logistics partner, TCS, one of Pakistan’s most trusted courier and cargo companies. Please read our shipping policy carefully to understand how your order will be processed and delivered.

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🚚 Shipping Timeline

Standard Delivery Time: 2 to 5 business days (depending on location)

Same-Day or Urgent Delivery: Available in select cities on request (additional charges apply)

Processing Time: Orders are typically dispatched within 24–48 hours of payment confirmation

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📦 Shipping Charges

Standard Orders: Shipping charges vary based on order size, weight, and destination, as per TCS tariff.

Bulk/Heavy Items: Large or industrial equipment may be subject to special handling and freight charges, which will be quoted separately.

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📍 Tracking Your Order

Once your order is dispatched, you will receive a TCS tracking number via email or WhatsApp.

You can track your shipment anytime at www.tcs.com.pk.

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📬 Delivery Address

Please ensure your shipping address, contact number, and recipient name are accurate.

Any failed delivery due to incorrect or incomplete address will result in delay or additional charges.

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❗ Delivery Exceptions

Deliveries to remote areas or conflict zones may take longer or be restricted.

Severe weather, strikes, or force majeure may impact delivery times.

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🛠️ For Engineering Services (Nest Engineering)

On-site visits, inspections, and installation services are scheduled separately.

Our team will coordinate directly with clients regarding tools, transport, and safety compliance for service dispatch.

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❓ Need Help?

If you have any issues with shipping, delayed delivery, or need urgent assistance, contact us at:
📧 info@theprodify.com | 📞 +92 331 111 6378